Privacy policies

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at https://ugrou.mx/ (hereinafter the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information through the use of the following technologies:

COOKIES

Here is a list of cookies that we use. We list them so you can choose whether or not to opt out.

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. Cookies allow us to recognize your device and remember certain information about your preferences or previous actions, which facilitates navigation and improves the functionality of the site.

Cookie types

We use different types of cookies on our website:

1. Technical cookies: They are necessary for the proper functioning of the site and to provide the services requested by our users, such as browsing between pages or access to secure areas. Without these cookies, some functionalities could be affected.

2. Analysis cookies: They allow us to analyze how visitors use our website, identify possible problems and improve the user experience. These cookies also help us measure the effectiveness of our marketing campaigns.

3. Personalization cookies: They store information about your preferences and allow us to adapt the appearance and functionality of the site according to your needs and tastes.

4. Advertising Cookies: These are used to display ads that are relevant and of interest to our users, as well as to limit the number of times an ad is displayed and measure the effectiveness of our advertising campaigns.

Third party cookies

Some of the cookies we use are provided by third parties, such as Google Analytics, to help us analyze site usage and improve user experience. These third party cookies may also be used by our partners to show you relevant advertisements on other websites.

Cookie management

You can manage your cookie preferences at any time through your browser settings. You can block all cookies, accept only some or delete cookies previously stored on your device.

Please note that blocking or deleting cookies may affect the functionality of our website and limit your access to certain areas and services.

For more information on how to manage cookies in your browser, see the following help pages:

Google Chrome: https://support.google.com/chrome/answer/95647

Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Microsoft Edge: https://support.microsoft.com/es-es/microsoft-edge/eliminar-las-cookies-en-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Apple Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect in general to fulfill orders placed through the Site (including processing your payment information, arranging for shipments, and providing invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; examine our orders for potential fraud or risk; and when in accordance with the preferences that you shared with us, we provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

BEHAVIORAL TARGETED ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the NAI’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising using the following links:

SOME FREQUENT LINKS INCLUDE:

FACEBOOK: https://www.facebook.com/settings/?tab=ads

GOOGLE: https://adssettings.google.com/authenticated?hl=es

BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: ttp://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at hola@ugrou.mx or by mail using the information provided below:

Boulevard Kukulkan km 3.5, CANCUN, Q ROO, 77500, Mexico